Reservations and Payment
Early reservations and service requests are encouraged as we typically fill program slots 5 to 8 months in advance. All reservations require a 20% non-refundable deposit and a signed Medical Information form. Full payment is required 45 days before departure or as indicated on the invoice. Personal checks must be received 60 days in advance of departure. All payments must be in the form of U.S. dollars. If payment and appropriate documentation are not received when due, Tours Trips Treks & Travel reserves the right to treat the reservation as canceled by the client. Note that most trips apply for a 10% discounted prepay-in-full 90-days rate.
Cancellation by Client
If written notification of cancellation is received more than 60 days prior to departure of the trip, full payment minus the 20% deposit will be refunded. If written notification of cancellation is received more than 30 days, but less than 60 days prior to departure of the trip, full payment minus the 20% deposit can be credited to other Tours Trips Treks & Travel trips. No refunds or credit for cancellation within 30 days of trip departure. Tours Trips Treks & Travel trips are sold as packages, and there will be no refunds to individuals who leave a trip early, arrive late, or independently modify the trip itinerary. Exceptions to the above cancellation policies cannot be made for any reason, including weather and personal emergencies. Tours Trips Treks & Travel STRONGLY RECOMMENDS THAT YOU PURCHASE A TRAVEL INSURANCE POLICY THAT INCLUDES TRIP CANCELLATION AND INTERRUPTION INSURANCE.
Cancellation by Tours Trips Treks & Travel
Tours Trips Treks & Travel reserves the right to cancel any trip or service agreement due to acts of nature and/or any other occurrence out of our control associated with operating in a developing nation. Tours Trips Treks & Travel rates are based on a minimum group size that varies according to the specific program and is established at the time of trip quote. It is in your organization’s best interest to request tiered pricing if you anticipate large fluctuations in your program’s enrollment. Should a trip be under subscribed, we do everything we can to make a trip go, even with as few as four participants. In such cases, it will likely be necessary to increase rates. Final decision to re-quote or cancel a trip due to insufficient sign-ups is made 30 days prior to departure. Should Tours Trips Treks & Travel cancel a trip for reasons not related to under-subscription or fault on the part of your organization to not provide timely payments or documentation, your organization will receive a full refund of all monies paid to us. Tours Trips Treks & Travel is not responsible for additional expenses related to trip cancellation not booked through us, such as airline, ground transportation or hotel cancellations fees.
Trip Modification
We design our trips with a degree of flexibility, to provide you with the best possible opportunity for exploring the Dominican Republic. Our itineraries may change due to weather, availability of new accommodations or routes, problems with old routes, etc. Tours Trips Treks & Travel reserves the right to change the itinerary due to any factor in our endeavor to maintain trip integrity in the event of adverse conditions.
Force Majeure
Tours Trips Treks & Travel’s failure to perform any term or condition of this Agreement as a result of conditions beyond its control such as, but not limited to, war, strikes, fires, floods, acts of God, governmental restrictions, terrorism, power failures, or damage or destruction of facilities, shall not be deemed a breach of this Agreement.
What is included
Please refer to your unique trip itinerary or service agreement for details related to inclusions.
What is not included
Unless otherwise stipulated in writing in your unique trip itinerary or service agreement, airfare, airport transfers, soft drinks, alcoholic beverages, sleeping bags and pads, laundry, medical expenses, cost of hospitalization or evacuation from remote areas, entry or departure taxes, insurance, and gratuities for guides are not included in program fees. Activities listed as optional in an itinerary or service agreement generally require an additional fee. If the trip must be extended or itinerary modified due to causes beyond Tours Trips Treks & Travel’s control, all associated costs are not included. (In some cases, travel insurance may cover these costs.)
Medical Responsibilities
Good physical and mental health are essential for the enjoyment of these trips. Come in good condition. It is essential that any participant with a medical condition requiring regular treatment or which may be affected by vigorous activity, high altitude, heat, cold, other natural phenomena, or foods, notify Tours Trips Treks & Travel, in writing, in advance of the trip. All participants must carry their own medical insurance and field rescue and evacuation insurance, valid for the duration of the trip.
